Privacy policy

Privacy Policy for Catear Ltd Co.

This Privacy Policy describes how catearltdco.com ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

1. Collecting Personal Information

Device Information

Collected: Browser type, IP address, time zone, cookie data, site interactions, search terms.
Purpose: Optimize website functionality and perform usage analytics.
Source: Automatically collected via cookies, log files, and web beacons.
Disclosure: Shared with Shopify (our e-commerce provider).

Order Information

Collected: Name, billing/shipping address, payment info (via Shopify), email, and phone number.
Purpose: Process transactions, fulfill orders, prevent fraud, and provide customer service.
Source: Collected directly from the customer.
Disclosure: Shared with Shopify for order processing.

Customer Support

If you contact us, we may collect any additional information you provide to assist with your request.

2. Minors

Our website is not intended for individuals under 18. We do not knowingly collect data from children. If a minor has submitted data, contact us at info@catearltdco.com to request deletion.

3. Sharing Personal Information

We only share your information with service providers necessary to fulfill services (e.g., Shopify). We may also share data to comply with legal obligations or protect our rights.

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

Catear Ltd Co. currently use Google Analytics to collect behavioral data. Should this change, the privacy policy will be updated accordingly.

You will always have the ability to manage cookie preferences and opt out of marketing communications.

5. Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Your data enables us to:

Provide and ship products
Process secure payments
Communicate order updates
Notify you of future collections or brand updates

Lawful basis

6. GDPR Compliance

If you reside in the EEA:

Legal Basis: Consent, contract performance, legal obligation, or legitimate interest.
Rights: Access, update, correct, or delete your data. Contact info@catearltdco.com to exercise these rights.

Data is initially processed in Ireland (via Shopify), then transferred to the US or Canada. Shopify’s GDPR Info

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.

7. CCPA Compliance

If you are a California resident:

Rights: Know what data we collect, request deletion, and opt out of data sale.
Catear Ltd Co. does NOT sell personal information.
To exercise rights, email: info@catearltdco.com

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Rights’ section above.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary deny list of IP addresses associated with repeated failed transactions. This deny list persists for a small number of hours.
Temporary deny list of credit cards associated with deny listed IP addresses. This deny list persists for a small number of days.